FAQ
Welcome to the Whitmore Style FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!
1. Where do you ship?
We currently ship only within the United Kingdom.
2. What is the shipping cost?
We offer Free Shipping on all orders with no minimum purchase requirement.
3. How long does delivery take?
- Handling time: 1-2 days (Monday – Friday)
- Transit time: 4-7 days. (Monday – Friday)
- Our Order cut-off Time: 18:00 (GMT) Greenwich Mean Time (London).
- Total Estimated Delivery time: 5-9 Days
4. What is the cut-off time for orders?
Orders placed before 18:00 (GMT) Greenwich Mean Time (London) are processed on the same business day. Orders made after 18:00 (GMT) Greenwich Mean Time (London) will be processed the following business day.
5. Can I track my order?
Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.
6. What payment methods do you accept?
We accept Following Payment methods
- Visa
- MasterCard
- Amex
- Union Pay
- Google Pay
- Shop Pay
7. What is your return policy?
We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.
8. Do you offer exchanges?
No,We Are Not Offer Exchange.
10. Are my payment details secure?
Absolutely! We use secure, encrypted payment channels to protect your information. Our website is compliant with industry-standard PCI-DSS regulations.
11. How can I contact with Marlow Fashion?
Here's the Contact information
Store Name: Whitmore Style
Address: 9 Brownlow Mews, London WC1N 2LD, UK
E-mail: support@whitmorestyle.com
Telephone: +44 7360 254063
Opening hours: Monday - Friday: 09:00 - 18:00
We will do our best to answer your email within 1-2 days.